Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

If you find that you are unsatisfied with your purchases, please contact me to let me know what issues you might be having with your order. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You’ll also need the receipt or proof of purchase.

Return shipping charges are non-refundable and are the full responsibility of the customer. Refunds will be made for the price of the item, excluding shipping fees.

You can always contact us for any return question at woodlandartglass@comcast.net.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Also, we cannot accept returns on sale items or gift cards.

Please get in touch if you have questions or concerns about your specific item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.